SMS/ Text messaging Terms of Service

Last updated: 12/16/25

Our collection, use, and protection of information obtained through our SMS/text messaging program are governed by our SMS/Text Messaging Privacy Policy. This policy applies solely to SMS communications and supplements our general website Privacy Policy.

For more information you can review our SMS/Text Messaging Privacy Policy here:
https://www.higbeeassociates.com/sms-text-messaging-privacy-policy/

By opting in to receive SMS/text messages from Higbee & Associates (“we,” “us,” or “our”), you agree to the following SMS/Text Messaging Terms of Service.


1. Program Description

By subscribing to our SMS program, you may receive text messages related to:

  • Appointment reminders

  • Case updates

  • Account notifications

  • Document requests

  • Client support communications

  • Other informational messages related to our legal services

Message frequency may vary. Marketing or promotional messages will only be sent if you have separately and explicitly consented.


2. Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive automated and non-automated SMS messages from us.

Your phone number is collected voluntarily for messaging purposes. Providing your phone number is not a condition of purchasing services, receiving a consultation, or entering into an attorney-client relationship. You may opt out at any time.


3. Message Frequency

Message frequency varies based on your interactions with us and the nature of your matter.


4. Cost

Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.


5. Messaging Number / Short Code

We may change our messaging number or short code at any time without prior notice.

We are not responsible for missed, delayed, or undelivered messages if your mobile phone number changes, if you fail to update your contact information, or due to carrier, network, or technical issues.


6. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

You will receive a confirmation message acknowledging your request. Opt-out requests may take up to ten (10) business days to process. During this period, you may continue to receive messages related to your account or opt-out request. After processing is complete, no further messages will be sent unless you opt in again.


7. Help Instructions

For help, reply HELP to any message or contact us at:

Message and data rates may apply.


8. Supported Carriers

Supported carriers may change without notice. Message delivery is subject to carrier availability and network conditions, and is not guaranteed.


9. Use and Sharing of Your Phone Number

Your phone number will be used only for the purposes described in these Terms.

Your phone number is shared only with our SMS service provider(s) and related vendors solely to facilitate message delivery and compliance.

Your phone number will not be shared with third parties for marketing or promotional purposes.


10. Changes to These Terms

We may update these SMS/Text Messaging Terms of Service at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued participation in the SMS program constitutes acceptance of the updated Terms.


11. Contact Information

If you have questions about these SMS/Text Messaging Terms of Service, please contact:

Higbee & Associates
Phone: 714-617-8300
Email: [email protected]