Last Updated: 12/05/2025

This SMS Privacy Policy explains how we collect, use, store, and protect information you provide when opting in to our text messaging program.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

• Your mobile phone number

• Your name and contact information if provided

• The date, time, and method of your opt-in

• Message activity (delivery, replies, opt-out requests)

• Any information sent by you in SMS replies

2. How We Use Your Information

Your information is used exclusively to:

• Send SMS messages you have opted in to receive

• Verify and maintain your messaging preferences

• Respond to support requests or HELP commands

• Provide case updates and notifications

• Maintain compliance with carrier and legal requirements

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Sharing of Information

We may share limited information with:

• SMS platform providers who help deliver messages

• Legal or regulatory authorities if required by law

These parties are required to protect your information and use it only for the intended purpose.

4. Data Retention

We retain your SMS opt-in data (including timestamp and message logs) as allowed by law and needed for compliance.
Information is securely stored and access is restricted.

5. Opt-Out and Data Removal

You may opt out of SMS messages at any time by replying STOP.
Some limited information may be retained for compliance, fraud prevention, or recordkeeping requirements.

6. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your data.

7. Your Rights

You may request:

• What information we have collected through SMS

• Corrections to inaccurate information

• Removal of certain data, where permitted by law

Requests can be made to: [email protected]

8. Changes to This Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

For questions about this SMS Privacy Policy:

Higbee & Associates
[email protected]
800-716-2728